TERMS OF USE

INNER CIRCLE PRIVATE COACHING
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By checking the box next to this Terms of Use and clicking the “Purchase” button, you (“Client”) agree to purchase entry into the Inner Circle Private Coaching (the “Program”), provided by Julie Santiago, LLC, a Texas limited liability company (“Company”). By doing so, you are voluntarily entering into a legally binding Agreement with Company, including the automatic renewal terms below.



1. Program Outline
For good and valuable consideration of $500 initial payment and $2500 per month thereafter, Client purchases the program. Company reserves the right to offer promotional or discounted pricing, alternative payment structures, or special terms for Membership at its discretion. In exchange, Company will provide the services described in the Program Details and in the attached Program Addendum.
Client acknowledges that they have reviewed the Program Addendum and understand what is and is not included in the Program.


2. Program Commitment
  • Program requires a 12-month minimum commitment.
     
  • By enrolling, Client agrees to pay the full value of the initial twelve (12) months of Program, regardless of the payment structure under which they enrolled. Monthly payment plans during the initial twelve (12) month term are provided solely as a payment schedule for convenience and do not create a month-to-month membership during the initial commitment period.
     
  • At the completion of the initial twelve (12) month term, Client may cancel with one (1) month’s written notice, as further described in Section 5.
     


3. Program Deliverables
The Program includes the benefits and services described in the Program Addendum, which is incorporated into this Agreement by reference. Company reserves the right to modify or substitute facilitators, retreats, or delivery methods as needed while maintaining the overall value of the Program.


4. Payment Terms
  • Program fees are one initial payment of $500 followed by 12 payments of $2500 per month (“Payment Plan”), billed automatically and good until cancelled.
     
  • The initial $500 payment is due upon enrollment. The following monthly charges will recur on the first of the month starting January 1, 2027.
     
  • Client is responsible for all payments during the 12-month commitment.
     
  • If a payment fails, Client will have seven (7) days to correct it. If unresolved, access to Program may be revoked. 


5. Auto-Renewal & Cancellation Policy
  • By purchasing, Client authorizes Company to charge their chosen payment method automatically for each renewal period.
     
  • Cancellation Policy: Program may not be canceled during the first 12 months.​​​​​​​
 

6. Refund Policy
  • No refunds are provided for Program fees.
     
  • Dissatisfaction, change of mind, lack of results, or failure to participate does not entitle Client to a refund.
     
  • Upon cancellation, access continues until the end of the final paid billing cycle.
     


7. Voluntary Withdrawal by Client
  • Client may elect to withdraw from active participation in the Program prior to the end of the initial twelve (12) month commitment.
     
  • In such case, Client’s access to Program benefits will be revoked, but Client remains financially responsible for completing all payments due under this Agreement.
     
  • Early withdrawal does not relieve Client of financial obligations.


8. Intellectual Property
All content provided through the Program, including but not limited to written materials, recordings, and resources, is the exclusive property of Company and is for Client’s personal use only. Client may not copy, share, distribute, or exploit such materials without Company’s prior written consent.


9. No Guarantees / Disclaimer of Results
Company makes no guarantees regarding Client’s results from participation in the Program. Client understands that their success depends on their own effort, commitment, and application of the material.


10. Limitation of Liability
To the maximum extent permitted by law, Company shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to this Agreement. Company’s total liability under this Agreement shall not exceed the total amount Client has paid for the Program during the twelve (12) months preceding the claim.


11. Dispute Resolution
This Agreement shall be governed by and construed under the laws of the State of Texas. Any dispute, controversy, or claim arising out of or relating to this Agreement shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The place of arbitration shall be Travis County, Texas, unless otherwise mutually agreed. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
Client agrees to waive the right to a trial by jury or to participate in a class action. Each party shall bear its own attorneys’ fees and costs, unless otherwise awarded by the arbitrator in accordance with applicable law.
Any damages awarded through arbitration shall be limited to the total fees paid by Client to Company for the Program, and under no circumstances shall Company be liable for incidental, consequential, punitive, or special damages.


12. Force Majeure
Company shall not be liable or responsible to Client for any failure or delay in performance arising out of or caused by events beyond its reasonable control, including acts of God, natural disasters, government actions, internet or technology outages, strikes, or similar events.


13. Termination by Company
  • Company reserves the right, in its sole discretion, to terminate Client’s Program immediately, without refund, if Client engages in behavior that is unlawful, abusive, or disruptive to the community or the staff, or otherwise violates this Agreement.
     
  • If termination occurs before the completion of the 12-month commitment, Client remains financially responsible for all outstanding payments owed for the full twelve (12) months, and such amounts shall become immediately due.
     
  • After the 12-month commitment, if termination occurs, no further payments will be collected beyond the end of the then-current paid billing cycle.
     
  • Client shall not be entitled to dispute such termination, except as required by law.


13. Confidentiality & Privacy
  • Client agrees to keep confidential all personal and business information shared by other members during Program calls or sessions and not to disclose such information outside the Program environment.
     
  • Company agrees to maintain the confidentiality of Client’s personal and business information shared in the course of Program, except where disclosure is required by law. Client acknowledges that in group settings, Company cannot guarantee the confidentiality of other participants.


14. Miscellaneous
  • This Agreement constitutes the entire agreement between Client and Company.
     
  • No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
     
  • If any provision of this Agreement is held unenforceable, the remaining provisions shall remain in full force and effect.
     


15. Program Details

At the time of signing, Program includes:
  • 1x Quarterly Private 90 minute deep dive 1:1 session with Julie including prep work and post call actions/accountability
  • 2x Monthly group coaching calls
  • A 3-night in-person retreat - welcome dinner included. All other meals and lodging on your own
  • Inner Circle Community with Q&A access to Julie
  • Additional Bonus Teachings including: Coaching, Council, Circle, Ceremony
  • Library of previously recorded Guest Experts
  • Julie may add additional Bonus Teachings throughout the year

Company reserves the right to make reasonable changes to deliverables, provided the overall value of Program remains materially the same.
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By clicking “Purchase,” Member acknowledges they have read and agree to these Terms of Use, including the 12-month minimum commitment, automatic renewal, cancellation policy, no-refund terms, and all other provisions herein.
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